CRM FOR ALL operates on a no-refund basis for subscription fees, setup fees, and any one-time charges unless explicitly stated otherwise in a signed order form.
1. Subscriptions
Fees are billed in advance for the selected billing cycle. Once a billing period has started, that period is non-refundable. Downgrades or cancellations take effect at the end of the current paid period unless otherwise agreed in writing.
2. Trials and credits
Promotional credits or trial periods do not create a payment obligation and are not convertible to cash. Unused trial time is not refunded.
3. Chargebacks
Initiating a chargeback or payment dispute without first contacting support may result in suspension of service until resolved.
4. Exceptional cases
If we materially fail to provide the service for an extended period due to our fault, we may, at our sole discretion, issue service credits—not cash refunds—toward future invoices.
5. Contact
For billing questions, use the contact form on our website or reach your account representative.